When upgrading to version 5.0 of GivingData, users using the GivingData Add-In for Microsoft Outlook need to uninstall the previous version of the add-in before downloading a new manifest and following the installation instructions again.
Outlook for Mac desktop is currently not supported in GivingData version 5.0 due to a Microsoft bug. Please use the web app instead until this issue is resolved.
Uninstall from the Outlook Web App
- Log in to your Outlook mailbox using http://outlook.office.com.
- Click on any email in your inbox.
- Click the three dots icon in the upper-right corner of the email.
- Click Get Add-ins.
- Click My add-ins.
- Under Custom add-ins, click the three dots icon for the existing GivingData Add-In, and then click Remove.
- Follow the steps in Install the NEW Outlook Add-In (Sideload) to download a new manifest and reinstall the add-in.
Uninstall from the Outlook Desktop App
- Open the Outlook desktop app.
- Click Get Add-ins in the upper-right corner of the screen.
- Click My add-ins.
- Under Custom add-ins, click the three dots icon for the existing GivingData Add-In, and then click Remove.
- Follow the steps in Install the NEW Outlook Add-In (Sideload) to download a new manifest and reinstall the add-in.